– How can you reach us?

At your service: Our team of experts ready to answer your questions


Frequently asked questions

What kind of support will I receive with a Clover point of sale?

Heritage Payment offers a range of support options tailored to your specific needs. If you’re a new merchant, make an appointment with one of our specialists. They’ll take you step-by-step through setting up your Clover device and activating features tailored to your type of business. What’s more, all our merchants benefit from ongoing, personalized support, available 24/7. Contact us by phone at 1 (855) 497-1042 or by e-mail at info@heritagepaiement.com. For greater autonomy, access our manuals, user guides and FAQs in our Heritage Help Center.

Can I contact you in an emergency outside opening hours?

For emergencies outside our business hours, we’re always at your service. Call us at 1 (855) 497-1042 for fast, reliable assistance.

Do I have a trial period to try Clover products?

Yes, all new customers benefit from a 45-day trial period after receiving their Clover appliance, and a refund of any cancellation fees from their current supplier. Adapt with peace of mind when you receive your certificate of conformity.

What are the average response times for support requests?

We are committed to responding to all your support requests without delay, aiming to provide assistance immediately or within minutes of your request.

Can I schedule a face-to-face meeting with a member of your team?

Yes, to arrange a face-to-face meeting with one of our representatives, simply fill out the quote form on our website. We look forward to meeting and talking with you directly to better understand and meet your specific needs.

– Question form

Do you have further questions or need more information?

Don’t worry, our team of experts is ready and waiting to answer all your questions. Simply fill in the form below to contact us.