– How can you reach us?

Don’t hesitate to contact us. Our team of experts will answer all your questions.


Frequently asked questions

What kind of support will I receive with a Clover point of sale?

Heritage Paiement offers a variety of support options to meet your needs. New merchants can schedule a phone call with a specialist to guide you through device configuration and activate features for your type of business. All Clover merchants with Heritage Paiement have access to 24/7 support by phone at 1 (855) 497-1042 or by e-mail at info@heritagepaiement.com, and can access manuals, instructions and answers to questions at the Heritage Help Center.

Can I contact you in an emergency outside opening hours?

In case of emergency outside our regular business hours, you can contact us at 1 (855) 497-1042 for immediate assistance

Do I have a trial period to try Clover products?

Yes, all new customers benefit from a 45-day trial period following receipt of their Clover appliance and reimbursement of your cancellation fee from your current supplier. Adapt with peace of mind when you receive your certificate of conformity.

What are the average response times for support requests?

We aim to respond to all support requests within 72 hours. However, please note that response times may vary depending on the volume of requests.

Can I schedule a face-to-face meeting with a member of your team?

Yes, you can schedule a face-to-face meeting with one of our representatives by filling out the quote form on our website. We’d be delighted to meet you in person to discuss your needs.

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